You Stepped Up

Have you ever encountered a client or patient whose life seems to be getting smaller and smaller?  They have so much potential, but their mental illness or addiction (or a complex combination of both) seem to be ruling more and more of the individuals life? As...

Receptionist at office

We go on auto-pilot with certain clients because their behavior is difficult,  ‘a pain in the neck’ – it never changes.   Wouldn’t it be easier if all of our clients just fit into our systems as they have been set up?   Not showing up for appointments, always late,...

Making the connection

Return customer?  Seeing the same person over and over again? Often the individuals who return most often through the doors of agencies, doctors offices and emergency rooms have many things going on at the same time.  Intoxication might be the presenting issue – or an...

It Matters

When asked about the barriers that keep people with substance use issues from seeking help and making change around their substance use, people in Peterborough most often responded that the fear of being judged kept them from seeking help. Words really matter – In...