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Training Calendar
Q&A – The Art and Science of MI

Motivational Interviewing is an approach to promoting strengths-based change that combines the art of impactful and compassionate care with the science of effective...

You Stepped Up

Have you ever encountered a client or patient whose life seems to be getting smaller and smaller?  They have so much potential, but...

Q&A – No Means Know

Even in situations where we don't have the resources to provide for a client's needs, it is important to consider how to deliver...

Q&A – Key Experience for Clients

In this video, Kim Dolan from PARN expresses the importance for every member of an organization to approach clients from a compassionate and...

Receptionist at office

We go on auto-pilot with certain clients because their behavior is difficult,  ‘a pain in the neck’ – it never changes.   Wouldn’t it...

Q&A – Challenging Individuals

Sometimes we encounter clients or cases that are more challenging than others. It is often hard to not take a hard situation personally...